My child has been going to this clinic for over a year. He his development with this center has been great. I have never been happier with how his therapy is going. The staff is amazing as well!
They get high marks for explaining insurance and billing so well. Grace is wonderful when checking in and making appointments and Cassandra handles all of my questions and billing inquiries as well. There are so many questions involved with insurance and I make it a point to know that it is my responsibility to know my insurance and what is covered or not. They bill the insurance company and it may or may not get paid. I have not had this happen there at Kara Dodds, but have had many mistakes at Children's when it comes to billing. I get my bills twice a month as they bill 2 times a month. If I ever have questions I call and always get them answered. Or I call my insurance if they do not pay or I have an issue. The most important thing is not my checkbook, but my childs learning and care.